Supplemental Application Materials and Additional Support

  • Frequently Asked Questions

    Questions? Please contact the COPS Office Response Center at or 800-421-6770.

  • Collapse FAQ’s


Click here to view the on-demand Solicitation Tips webinar. It includes tips on how to prepare, start, and successfully submit an application with list of resources.

For technical assistance with submitting the SF-424—and if applicable, the SF-LLL—please call the customer service hotline at 800-518-4726, send questions via email to, or consult the Organization Applicant User Guide at The Support Hotline operates 24 hours a day, 7 days a week, except on federal holidays.

Visit the JustGrants website or contact the JustGrants Service Desk at or 833-872-5175. JustGrants Service Desk operates 5:00 a.m. to 9:00 p.m. eastern time (ET) Monday through Friday, and 9:00 a.m. to 5:00 p.m. ET on Saturdays, Sundays, and federal holidays. Get started by checking out the application process resources in JustGrants.

DOJ Grants Financial Guide
Learn about the laws, rules, and regulations that affect the financial and administrative management of COPS, OJP and OVW awards.

Automated Standard Application for Payments (ASAP)
Contact the Automated Standard Application for Payments (ASAP) OCFO Customer Service Center at or 800-458-0786. The U.S. Department of the Treasury organizes ASAP webinar trainings on a regular basis. Please refer to the ASAP website for more information on ASAP-related training and resources.

System for Award Management (SAM) database
Information about registration procedures can be accessed at

Data Universal Numbering System (DUNS) number
To verify your DUNS number, please call 866-705-5711 or visit Dun & Bradstreet Support Page - Submit Case (

Programmatic Assistance
For programmatic assistance with the requirements of this program or with submitting the application through the COPS Office Online Application System, call the COPS Office Response Center at 800-421-6770 or send questions via email to The COPS Office Response Center operates Monday through Friday, 9:00 a.m. to 5:00 p.m. ET, except on federal holidays.