Organizational Transformation

Organizational transformation is the alignment of management, structure, personnel, and information systems to support community partnerships and proactive problem solving. It is a primary element of community policing. COPS Office resources focus on how departments are organized and managed and how their infrastructure can be changed to support the philosophical shift inherent in community policing. Organizational transformation encourages the application of modern management practices to increase efficiency and effectiveness and emphasizes changes in organizational structures and a variety of processes.

Critical Response Toolkit for First-Line Supervisors 
A toolkit and resources designed to help agencies prepare first-line supervisors for critical incidents. Includes Pre, Post, and Onsite management of critical incidents; case studies; and critical incident scenarios.
Community Policing: A First-Line Supervisor's Perspective 
This publication contains examples for how supervisors can lead by example to drive cultural change within their agencies and build community partnerships. 
Community Policing: A Patrol Officer's Perspective 
This publication contains examples of officer-led problem solving and relationship building and guidelines for understanding community policing concepts and practices.
Rank and File: Reflections on Emerging Issues in Law Enforcement 
In August 2017, 40 rank-and-file officers met for a roundtable to discuss their roles in implementing their agencies' community policing policies and operations.
Risk Management in Law Enforcement: Discussions on Identifying and Mitigating Risk for Officers, Departments, and the Public 
In the course of executing their duties, law enforcement agencies are vulnerable to costly lawsuits by officers and community members for claims of misconduct, harm, or violation of rights - lawsuits that can undermine not only the financial security of the agencies but also the well-being of the officers and the public they serve.
Cross-Deputization in Indian Country  
Jurisdiction in Indian country has long been complicated by multifaceted tribal, state, and federal laws, policies, and court decisions, making it difficult for law enforcement to effectively address many types of criminal offenses.
An Assessment of Cost Reduction Strategies in a New Economy: Technical Report and Survey Monograph 
Discusses potential cost reducing strategies for U.S. agencies through surveying various strategies employed to reduce costs or increase efficiency to maintain their level of service delivery and community policing
Strategies for Reducing Police Agency Service Delivery Costs: Practitioner Guide 
Helps law enforcement agencies identify cost reduction strategies that would work well for their agencies
Consolidated Public Safety Departments 
Helps law enforcement organizations exploring options for sharing, consolidating, or regionalizing public safety services
Future Trends in Policing 
Discusses how current issues will determine the future of policing
Implementing a Body-Worn Camera Program 
Covers research on body-worn camera implementation
Integrating Civilian Staff into Police Agencies 
Describes issues surrounding the employment and use of civilian employees by police agencies
Midsize Police Agencies: Surviving, Thriving, and Forging a New Business Model for Law Enforcement in a Post-Recession Economy 
Offers thought-provoking considerations and solutions for midsize police agencies
Disaster Planning & Recovery: 9-1-1 Center Survivability 
Addresses questions about preparing 911 centers to sustain a catastrophic event and learning from past experiences
E-COP: Using the Web to Enhance Community Oriented Policing 
Highlights those technologies that are changing the way police are engaging with communities and delivering services

Law Enforcement Tech Guides 
Provides strategies, best practices, and recommendations for public safety agencies

Essentials for Leaders: A Performance-Based Approach to Police Staffing Allocation 
Provides summaries of existing and new COPS Office publications and resources, tailored for executives
Leading, Structuring, and Managing a Problem-Oriented Police Agency 
Helps police executives decide what steps to take to make POP an integral part of how their police agency does business
A Performance-Based Approach to Police Staffing Allocation 
Highlights the current staffing allocation landscape for law enforcement agencies and provides a practical step-by-step approach for any agency to assess its own patrol staffing
A Police Organizational Model for Crime Reduction 
Presents a comprehensive organizational model, called the Stratified Model of Problem Solving, Analysis, and Accountability
Police Recruitment and Retention for the New Millennium 
Summarizes for police practitioners lessons on recruiting and retaining diverse, effective workforces

Building a 311 System 

Identifying and Measuring the Effects of Information Technologies on Law Enforcement Agencies 
Provides information on the effects of information technologies
Good to Great Policing: Application of Business Management Principles in the Public Sector 
Takes the core principles articulated by Jim Collins in his best-selling book "Good to Great" and applies them to law enforcement
Building a Regional Communications Plan 
Presents the basic steps in building a regional communications plan
Interoperable Communications Training and Exercises 
Addresses the importance of interoperable communications training and exercises and explores the types of exercises available to the public safety community
Performance Measurement and Interoperability 
Defines interoperable communications, performance measures, and the SAFECOM Interoperability Continuum
Innovations in Police Recruitment and Hiring: Hiring in the Spirit of Service 
Shares how five agencies participate in a COPS Office-funded project to recruit and hire service-oriented employees