The Community Policing Dispatch is the e-newsletter of the COPS Office. It aims to educate readers about a variety of criminal justice issues that affect the implementation of community policing and to assist law enforcement practitioners in more effectively addressing crime and social disorder in their communities. It has twice been honored by the National Association of Government Communicators, with Gold Screen awards for outstanding e-Newsletter (2009) and Web Article (2010).
Current Issue Highlights...
What's Your Police/Sheriff Department "Brand Reputation" and does your agency provide "Customer Service"?
In regard to branding, things work a bit differently for those of us in law enforcement. Our “brand reputation” is not based solely on residents’ (our customers) experiences and perceptions. It’s also based on the perception and experience of other law enforcement agencies that interact with us on a regular basis. The reputation your agency has among other local agencies might be very different from what its reputation is among the residents. Read More