Printer Friendly

Frequently Asked Questions - COPS Agency Portal

DOJ Seal

SPECIAL NOTICE

Beginning in February 2011, the COPS Agency Portal will undergo a new look.

These Frequently Asked Questions (FAQs) are designed to provide guidance on COPS Agency Portal. If you do not understand how to respond and cannot find the answer to your question in this FAQ document, please do not hesitate to contact the COPS Response Center at 800.421.6770.

 

ORI REQUEST FORM

ACCOUNT REGISTRATION

ACCOUNT REGISTRATION – User Assigned to Multiple Agencies

So, in the example above, the agency user should use their current password for the existing agency (which in this example is Agency A) to which they are associated.


AGENCY PORTAL MENU
  1. HOME – clicking this link will appropriate users to the Agency Portal Welcome Page.
  2. ACCOUNT INFORMATION – clicking this link will allow user to edit their user account information. Users will also be able to change their current login password, used during initial login into the Agency Portal system.
  3. AGENCY INFORMATION – If the user is an Agency Administrator or Agency Moderator, clicking this link will allow the user to revise their agency information.
  4. AGENCY USERS – Agency Administrator or User Moderator will click this link to add, edit, or delete active users for their agency.
  5. AGENCY CONTACTS – Agency Administrator and Agency Moderator will be able to edit agency contact information.
  6. APPLICATIONS – clicking this link will allow users to access COPS applications to which they have been assigned.


AGENCY ADMINISTRATOR


AGENCY ADMINISTRATOR – Creating Agency Users

  1. Standard User – Can access all menu options except agency info, contact info and agency user info.
  2. Agency Administrator – Can access all menu options and can modify any agency or agency user data.
  3. Agency Moderator – Can access all standard user menu options and also agency info and contact info. This role is in charge of modifying any agency data. This role does not have access to the agency user section to add/edit/delete agency users.
  4. User Moderator – Can access all standard user menu options and also agency user info. This role is in charge of modifying any agency user data. This role does not have access to the agency or contact info sections to modify agency info or contact info.

 

CHANGE PASSWORD/FORGOT PASSWORD – Password Requirements


Stay Connected
Icon Twitter LogoIcon Facebook logo RSS logoGovDelivery logo
Button Image: Resource Center
Button Image: Supporting Safe Schools
Button Image: Dispatch COPS E-Newsletter
Button Image: The Beat Podcast
Button Image: Vets to Cops